Along with the safety of our employees, our priority is to continue supporting our introverted friends (that’s you). We think that it’s especially important during these times to support our customers however we can.

This is a difficult time for everyone and we’re working hard to adapt to this new reality. We’ll continue to share information on this page, so check back often.

Summary

Our incoming order volume is still growing, and we’re still seeing long fulfillment and shipping delays at IHP and our partners. Even with all the steps we’re taking, it’ll take time and patience to bring our fulfillment times back to normal.

Our branches in NC and LA are operational and we’re working on safely increasing our output.

We’re partnering with backup facilities to help us manage order volume, and we’re routing orders to wherever they can be fulfilled most efficiently. As of now, we’re working with 9 backup facilities in the US, Europe, and Australia, and we’re looking for more options.